FAQs

Have questions? We’ve got answers

If you created your monthly subscription on our website 👇

Change or cancel your monthly donation at any time by clicking the link in the footer of your email receipts.

Email us at support@Feed a Meal.org and someone from our Customer Support team will get back to you.

Your monthly donations will show up on your app on your "Profile" and "Transaction history".

If you created your subscription on our app 👇

To cancel your subscription, tap Home > Profile > Settings > Subscription management > Cancel subscription.

To update your payment method in the app, simply tap Home > Profile > Settings > Subscription management > Payment details > Change.

About us

The starting point for Feed a Meal is that it is very inexpensive to feed one child for a day. We believe even more people would be willing to help if there was a simple and straightforward way of doing so. This is where the Feed a Meal app comes in! Sebastian Stricker and Bernhard Kowatsch founded Feed a Meal in April 2014 in Berlin during a sabbatical. A large number of voluntary supporters were essential to the further development of Feed a Meal. Feed a Meal is now an innovation project within WFP. The team is located in Berlin, Germany. We’d love to hear from you – drop us an email at support@Feed a Meal.org. You can also find out more about Feed a Meal at https://Feed a Meal.org/.

Our mission is to feed the poorest people on earth and to fight global hunger in the most efficient and effective way possible. The vast majority of the world's hungry people live in developing countries.

Assisting almost 100 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience..

Donations

Food assistance provided by the World Food Programme varies depending on the situation and the specific needs of the community being helped. Where there is plenty of food in the marketplace but people can't afford to buy it, cash transfers, vouchers or cash are given to families to help them purchase food. In emergencies, WFP often provides high-energy biscuits, hot meals and food packages. WFP is also the largest provider of school meals to children around the world. Visit goals in the app to see the specific type of assistance being given.

Yes, you can give monthly to help feed a child in need. Swipe to the right on the donation screen until you reach "Give monthly", then select how many children you want to help monthly. You will be notified via email each month when your payment is collected.

Donations are tax-deductible in several countries including the United States, Germany, Canada, the Netherlands, France and South Korea, as well as some regions of Australia. Where tax-deductibility of donations is not currently possible, the donation is considered a personal gift.

Security and payment

Your security is of utmost importance to us. Our app is based on modern security standards and we take your security and privacy very seriously, going above and beyond to ensure that your payment information is safe. All payment data is processed by our partner Braintree/Paypal. Our infrastructure is served via HTTPS, so that your smartphone only communicates with our server over a secure channel. Your financial information is managed securely on our behalf by Braintree, a PayPal company and globally trusted (Level 1 DSS PCI compliant) payments company. The app does not retrieve any additional data. All communication is end-to-end encoded (SHA-256 with RSA-encryption). Unintentional donations will be returned immediately. Should you have a question about your online payment, please contact us at support@Feed a Meal.org.

Credit card companies and banks decline cards for many reasons. To ensure your financial information remains secure, Feed a Meal does not receive details about why your card was declined. Unfortunately, this means we cannot resolve the problem for you. If your card is declined, please contact your credit card company or bank for help completing your payment.

Some card issuers may request additional steps to verify your identity. These steps depend on your bank and may include fingerprint, text message or an additional password. The Feed a Meal app will help you navigate through these steps.

Challenges

Challenges are a way for you to fight hunger together with friends, family or colleagues! You can give to someone else's Challenge or create one of your own to celebrate a special occasion, an event or just because! Share your Challenge with others to encourage them to join you and have an even greater impact.

Visit the Community section of the app to check out featured Challenges, your Challenges or Challenges you've supported. At this time, you're not able to search for a specific Challenge but can access it via a link shared by the Challenge creator.

To create a Challenge, visit the Community section of the app > Just for you > Create. After you create your Challenge, you can share a link to it with friends and family by clicking the sharing icon on the Challenge description page.

Still have questions?

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